Customized Digital File - Thank You For Being Friends
DETAIL
Our digital files are a great option for those that want a professionally designed personalized digital copy for them on one of our popular designs.Print it and frame it yourself, save it as your profile picture, send it as an e-card to your loved ones and much more, our digital portraits are yours forever and can be used for whatever you like!
Simply upload yours photos and our artists will create a one of a kind custom digital portrait. After finishing the digital file, we will send it to your email.
WHEN WILL I SEE THE ARTWORK?
Between 4-5 business days (during holiday season, it can go up to 7-8 days) - we have an in-house team who work hard to get your artwork to you as quickly as possible. Even during busy times, we aim to stay underneath four days (and we haven’t gone beyond yet!). Some art styles will take longer than others.
We should also note that quicker artwork is available, and we can get it to you in one business day if you choose the option during checkout!
EXPEDITE ARTWORK*
Be the first of the line! Instead of waiting for your design between 4-5 business days, your design will be ready for review within 1-2 business days!
Can I change the Artwork after Approval?
Potentially - it depends how quickly you contact us after the approval and when we see your message. If we can reach the printing team and find your order to stop it, we will. If your message comes late and we couldn't stop it on the order line, we'd love to make you happy, so please get in touch - we'll see what we can do!
Processing Time
It takes 7-10 days in regular seasons (shipping time is not included).
It takes 1 – 3 days to ship your order to our warehouse, put your name and address on it and ship out.
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Shipping Time (Updated from Jun 20th, 2022)
We have two types of shipping: fast shipping standard shipping
- Fast shipping: It takes 7-11 days to deliver the package (Processing time is not included).
- Standard shipping: It takes 10-15 days to to deliver the package (Processing time is not included).
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some areas we are unable to ship to. If you happen to be located in one of those places, we will contact you.
What about customs?
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Do you provide tracking information?
Yes, you will receive a confirmation email once your order is shipped out that contains your tracking number. If you don't receive any tracking information within 9 days, please contact us at support@customspig.com
Why does my tracking say no information available at the moment?
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days and there is still no information on your tracking number, feel free to contact us.
Our Adults products are designed to be loose fitting, comfortable and with room to grow.
All of the sizes are shown as suitable for certain ages. However, please take into account that these are general sizes for those ages and it is worth checking the detailed descriptions below to ensure you get the right size for the recipient.
Our kid products are designed to be loose fitting, comfortable and with room to grow.
All of the sizes are shown as suitable for certain ages. However, please take into account that these are general sizes for those ages and it is worth checking the detailed descriptions below to ensure you get the right size for the recipient.