Personalized You Are Always In My Heart Pendant Necklace

Purchase This Best-seller and We Guarantee It Will Exceed Your Highest Expectations!

➜ Our patent-pending jewelry is made of high quality .316 surgical steel with a shatterproof liquid glass coating and 18k yellow gold finish option.

➜ Our jewelry is personalized in the U.S.A by awesome working moms just like yours! We hire and train working mothers and pay a living wage. We are proud to support strong communities and keep jobs in America!

This Jewelry Item Is the Perfect Keepsake! Whether for Yourself or a Loved One.

➜ Add the perfect photo of your loved ones, friends, or even pets - to create a truly unique piece of jewelry!

➜ If the custom engraving option is available, engrave onto the back of the pendant your loved one's name, a special date, or anything else you want to remember and keep you close to their heart. Each personalized piece offers exceptional craftsmanship that is fit to be an instant classic in your family.

We Offer a 100% Happiness Guarantee

➜ If you’re not 100% satisfied with your purchase for any reason, please contact us and we will make it right. Your satisfaction is our ultimate goal.

Product Dimensions

➜ Luxury Necklace: 18-22" (45-56cm) adjustable

➜ Circle Pendant: 23.5mm x 23.5mm

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 2-5 business days. If you select Express shipping at checkout, we aim to ship your item within 2 business days.

WHICH CARRIER DO YOU USE?

We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

USA - Within 2-5 business days
Canada - Within 4-10 business days
Western Europe - Within 5-15 business days
Australia/NZ - Within 5-15 business days
Rest of the World - Within 5-20 business days
Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.

I DIDN'T RECIEVE MY ORDER

Please email us: sales@gearhomies.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order.

CAN I PAY EXTRA TO GET MY ITEM QUICKER?

For USA domestic orders, you have the option of Express order processing at checkout. This will prioritise your order for shipping within 2 business days where possible. We hope to offer Priority carrier options for USA and International orders in the near future.

WHAT ABOUT CUSTOMS FEES/TAXES?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.

It's unusual for orders of 1-2 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.

CANCELLATION & EXCHANGES
CAN I CANCEL OR CHANGE MY ORDER?

We try to start production of all orders as soon as possible. Depending on when you order was placed, cancellation may be possible if production has not yet begun.

Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.

MY ITEM IS DAMAGED/INCORRECT, WHAT DO I DO?

Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.

We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from support first.

CAN I RETURN MY PURCHASE?

We hope you'll love the item you purchased. If there's any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it.

Please note, personalized items may be subject to a deduction from the refund amount as they cannot be restocked. Shipping and insurance is non-refundable.

MY ITEM LOOKS DIFFERENT TO THE ONLINE LISTING

This is a very rare occurrence. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look. This allows our sellers to create many different products with their artwork, without needing to make & photograph thousands of products a day.

It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team for review, along with your order ID.

Processing Time

It takes 7-10 days in regular seasons (shipping time is not included).

It takes 1 – 3 days to ship your order to our warehouse, put your name and address on it and ship out.

However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.

Shipping Time (Updated from Jun 20th, 2022)

We have two types of shipping: fast shipping standard shipping

- Fast shipping: It takes 7-11 days to deliver the package (Processing time is not included).

- Standard shipping: It takes 10-15 days to to deliver the package (Processing time is not included).

However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some areas we are unable to ship to. If you happen to be located in one of those places, we will contact you.

What about customs?

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive a confirmation email once your order is shipped out that contains your tracking number. If you don't receive any tracking information within 9 days, please contact us at support@customspig.com

Why does my tracking say no information available at the moment?

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days and there is still no information on your tracking number, feel free to contact us.